The latest edition of the BCI Emergency and Crisis Communications Report, sponsored by Everbridge, examines how organizations communicate during disruption in an environment defined by constant risk, rapid information flow, and increasing public scrutiny. With events such as severe weather, technology failures, and cyber incidents occurring more frequently, effective and timely communication has become a critical component of organizational resilience.
This Executive Summary highlights several key findings from the report. It explores the important role of leadership in shaping crisis communications, supported by communications professionals and resilience teams such as business continuity. It also emphasizes the human factor—showing that while plans and technology are essential, training and exercises are vital to ensure teams can respond effectively under pressure.
BCI Members can access the full report here: BCI Emergency & Crisis Communications Report 2026
