The BCI is pleased to present a new edition of the Emergency & Crisis Communications Report, sponsored by F24. This research provides a fresh perspective on the ongoing development of emergency and crisis communication strategies, building on years of valuable data and feedback from organizations navigating the complexities of crisis management in an environment of multi crisis. As organizations continue to adapt to new challenges, the BCI’s research offers a comprehensive view of the current trends and challenges organizations face worldwide.
The emergency communications landscape has been significantly influenced by the shift towards remote and hybrid working models, a trend accelerated by the pandemic and now firmly embedded in organizations’ culture. As a result, organizations are increasingly rethinking and reshaping their crisis communication plans to better align with the demands of geographically dispersed teams. This report highlights the growing reliance on cloud-based solutions, with Software-asa- Service (SaaS) and hybrid models taking centre stage due to their flexibility and effectiveness in supporting rapid crisis response.
